Delivery & Postage
Here at Swan Wedding Creations there is a flat rate delivery charge of £7.95. Delivery is FREE on all orders of £150.00 and above. However if you are needing to order samples (4 maximum) please call us and we can discuss which favours you would like and then we will send them to you with free delivery (these charges apply only to UK mainland under 14.5kg).
For all International Orders including the Channel Islands, Scottish Islands, Northern Ireland and Republic of Ireland, please email us before placing an order for an accurate shipping quote.
All orders are delivered by either Royal Mail 1st Class recorded or by Parcel to go secure Courier, Monday - Friday 9am - 5pm depending on size/weight. Saturday Delivery is available at an additional charge; please contact us if you would like a Saturday delivery. To ensure you have received your order, a signature will always be required upon delivery. We can deliver to any UK address - your work, family, friend etc, but someone must be available to receive and sign for your order.
The dispatch can be between 1 working day and 30 days depending on the product(s) ordered. Personalised orders can however take up to six (6) weeks. We will endeavour to keep you updated on dispatch.
Please note were multiple products are ordered with differing dispatch times, your complete order will be dispatched when all products become available, i.e. the latest dispatch time advised.
If you would like your ordered products to be sent out separately please contact us by email at sales@swanweddingcreations.co.uk. Please note additional delivery costs will apply. If you require a rush order and wish to check stock levels before you order, please contact us.
The specified dispatch time indicates the time needed to process and dispatch your order from our warehouse. Please note that this lead time does not include delivery transit time which is usually 1 - 3 days within mainland UK. We cannot guarantee any delivery date due to any delays that are out of our control.
If you are unsure of the estimated delivery date please contact us at the following e-mail address, sales@swanweddingcreations.co.uk.
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